Shipping policy
Processing and Shipping
Orders are usually shipped within 48 hours of receipt, Monday through Saturday. Orders are shipped worldwide via USPS. All orders are packed and shipped directly from the Wow Cool office. All shipments are sent with a tracking number. We recommend choosing First Class or Priority Mail for the fastest and safest delivery. Media Mail is cheaper, but can take two weeks or more to arrive. Shipping cost is calculated in real time based on the weight and shipping method of your order directly with USPS. Shipping is charged at our cost.
Packaging
Most comics and magazines are packed in acid free poly bags with a card board backing. We take the greatest care to ensure that the item reaches you in much the same condition as it left here. Merchandise is usually shipped in either cardboard reinforced bubble envelopes or securely packed and sealed boxes. Single comics are shipped in rigid cardboard photo mailers. Records are shipped in corrugated cardboard record boxes.
Warehousing and Storage
The merchandise sold on Wow Cool is stored in a low-light, climate controlled, smoke-free, pet-free facility. Minimal handling occurs between receipt of product and shipping.
Condition of Books, Comics & Magazines
Most of the publications we carry are purchased directly from the artist or publisher or from their authorized distributors. These are new, uncirculated books that are generally in excellent condition. In comics grading terms they are Near Mint or better. Much of the rest of our offerings are uncirculated books that are acquired from other sources. Many books are hand selected from available stock for their quality.
In a few rare cases the available stock of an out-of-print item is in merely Very Good or Fine condition, and this will be noted in the description. We strive to provide the best available copies of all the products we sell.
Condition of all other items sold is brand new in the best available condition unless noted.